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pages.HELP

Flytt og Vask AS is a moving company based in Troms&oslash; and Bod&oslash;, focusing on high quality, efficiency, and care. We always strive for development and provide excellent solutions for our customers at competitive prices. Flytt og Vask AS handles all types of assignments related to moving, assembly, and cleaning. We also manage excess furniture and junk that you wish to have removed. We specialize in move-out cleaning and know exactly what is expected for this extensive task.
We offer rental of storage boxes of 8 sqm at our warehouse in Minken N&aelig;ringspark, Ramfjorden.&nbsp;
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Choose equipment or find what you need for your activity

Pick up nearby or have it delivered straight home

News:&nbsp;&nbsp;Discounts to all members of <Partner name>

See our selection of guides for activities and equipment

Here on the help pages you will find answers to some of the most common questions - use the menu to navigate.

Do not find what you are wondering, want to give us suggestions for new products or give us feedback so we can get better?

<h1>Contact us</h1>

Find the product you want or browse for the activity you want and find our suggestions for products for the job.

Renting a storage box is easy, safe, and practical, but it may be new for many. We understand that questions can arise, so we've gathered the most common ones here. If you have any other questions or suggestions, feel free to reach out to us &ndash; we&rsquo;re happy to help!

Bring your booking code to your chosen location. Pick up the tool, and you are ready for your project. Deliver the product at the same place when you are done.

Privacy Policy
Flytt og Vask AS wants you as a user, to feel confident that we respect your privacy and handle all personal data in accordance with the law.
Personal Data
To use the online booking service, you must provide your name, address, phone number, and email. When placing an order, information about the rental time and the equipment ordered will also be stored. There is an age limit of 18 years for using the service, so you must also provide your birth year. Order history is also stored. Personal data is used to deliver the service and is retained as long as you are registered as a user with us. You can modify or request the deletion of your personal data by contacting us.
Personal Data to Third Parties
Flytt og Vask AS will not sell, trade, or share your personal data. The online booking service is managed by Flytt og Vask AS.
Payment Information
Your card information is stored with the payment provider NETS to handle your order. NETS stores this information securely and is PCI certified. We can manage order changes, reservation cancellations, credits, and any additional charges. Transaction details related to your order are stored, but your card information is not stored by us.
Use of Collected Information
The personal data collected includes information you provide (name, email, etc.) as well as information collected through your use of the service, such as rental equipment, location, and technical information about your device. This may be supplemented with information from third-party sources.
Cookies
We use cookies to remember rental dates and equipment, as well as to simplify the use of the service and provide relevant information. Cookies store data such as rental dates and prices. Through server logs and other tools, we may collect information about your device and connection, such as the operating system, browser, IP address, and unique identifiers. This information is used in anonymous statistics and may also be linked to your user account.

Choose the product station closest to you. Book and pay online. Done.

Terms and Conditions
Flytt og Vask AS, Skatt&oslash;rvegen 40, 9018 Troms&oslash;, Org. No. 934232658MVA, operates a service for moving assistance, cleaning, and storage rental, where both businesses and consumers can order services including moving, cleaning, and storing belongings. The service also offers memberships that provide benefits to those who use the services regularly.
<ol style="font-family: inherit; color: inherit;">
<li>General</li>
</ol>
These terms and conditions apply to services and products offered by Flytt og Vask AS through the website <a href="http://www.flyttogvask.no/">www.flyttogvask.no</a> to both businesses and consumers. These terms, along with your order, constitute the entire agreement between the parties.
<ol style="font-family: inherit; color: inherit;" start="2">
<li>Definitions of Parties</li>
</ol>
Service Provider or Seller: Flytt og Vask AS (hereafter referred to as "we", "us", or "Flytt og Vask AS"). Customer or Tenant: The person or business entering into an agreement with Flytt og Vask (hereafter referred to as "you", "your", "tenant", or "customer").
Leased items refer to moving equipment, storage space, and cleaning services offered on flyttogvask.no.
<ol style="font-family: inherit; color: inherit;" start="3">
<li>Payment and Pricing</li>
</ol>
Payment is made via Visa or Mastercard through our payment service provider NETS, which complies with the highest security standards. Payment is due at the time of order, and the agreement is considered concluded.
All prices include VAT, and the total cost of the order will be displayed before you complete your purchase.
<ol style="font-family: inherit; color: inherit;" start="4">
<li>Service Quality</li>
</ol>
Flytt og Vask AS is committed to delivering high-quality services and products. You are responsible for using the equipment and services correctly and following the instructions provided. Any defects or issues must be reported to us immediately for follow-up.
<ol style="font-family: inherit; color: inherit;" start="5">
<li>Damage and Liability</li>
</ol>
Any damage to property or equipment that occurs during the service or storage of belongings must be reported to Flytt og Vask AS within a reasonable time. If the damage is caused by improper or careless use by the customer, the customer will be responsible for the costs of repairing or replacing the equipment.
<ol style="font-family: inherit; color: inherit;" start="6">
<li>Use of Services and Equipment</li>
</ol>
All services and leased items are provided for use at your own risk. You are responsible for using the equipment and services correctly and in accordance with our safety and quality guidelines.
<ol style="font-family: inherit; color: inherit;" start="7">
<li>Customer Rights and Obligations</li>
</ol>
You must be over 18 years old to use our services.
<ol style="font-family: inherit; color: inherit;" start="8">
<li>Order Changes</li>
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Any changes to the order must be confirmed in writing by Flytt og Vask AS. Changes may incur additional fees or adjustments to the services.
<ol style="font-family: inherit; color: inherit;" start="9">
<li>Delivery and Return</li>
</ol>
Delivery and return of equipment will take place as agreed, and you must present valid ID when picking up and returning items. Any delays in delivery will be communicated to you in advance.
<ol style="font-family: inherit; color: inherit;" start="10">
<li>Membership</li>
</ol>
Membership is automatically renewed until it is canceled by you as a member. To cancel the membership, it must be terminated no later than the first business day of the month before renewal. If the membership is not canceled within this period, it will automatically renew for the next period.
<ol style="font-family: inherit; color: inherit;" start="11">
<li>Right of Withdrawal</li>
</ol>
The right of withdrawal applies only to the purchase of goods and not to the rental of services. When renting equipment or using services provided by Flytt og Vask AS, you cannot cancel your order.
<ol style="font-family: inherit; color: inherit;" start="12">
<li>Intellectual Property</li>
</ol>
All content on the website (images, videos, text) is protected by copyright law. The use of our content is only allowed with permission from Flytt og Vask AS.
<ol style="font-family: inherit; color: inherit;" start="13">
<li>Privacy</li>
</ol>
Flytt og Vask AS processes personal data in accordance with applicable privacy laws (GDPR). Your personal data will only be used to fulfill our obligations related to the services we provide and will be stored securely.
<ol style="font-family: inherit; color: inherit;" start="14">
<li>Governing Law and Disputes</li>
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These terms are governed by Norwegian law. Any disputes between the parties shall be resolved in accordance with Norwegian law, with Oslo District Court as the venue for legal proceedings.
<ol style="font-family: inherit; color: inherit;" start="15">
<li>Changes to Terms</li>
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Flytt og Vask AS may change these terms. Any changes will be made available on our website, and the changes will take effect 30 days after they are published.
Last updated: 14.02.2025
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If you have chosen home delivery, you will have the equipment delivered before your rental period begins and picked up after your rental period has ended.

Home delivery

Delivery and return

Very happy with both the service and the service. Hope this offer continues!

As a customer, this was easier than picking up a package in the mail

Super service and nice people! Recommended!

Frequent users can save with special membership pricing and benefits

For many products and activities

A Yourcompany.no membership gives access to high quality products at membership prices so you can take on more and larger projects without worrying about buying expensive products. Pick up and  return at your chosen location.

A Yourcompany.no membership gives ccess to high quality products at membership prices so you can take on more and larger projects without worrying about buying expensive products. Pick up and  return at your chosen location.

Yourcompany.no JustClick is for everybody that needs a product once in a while. Convenient booking online, pick up and return at your chosen location. Get access to high quality products and save your money for something fun instead

The deposit works just like when you use a hotel or rental car. When ordering, an extra amount is reserved on your card for a small security against damage or late return. Once you have returned, we will check the equipment and release the amount on your card. Everything happens automatically and you do not have to do anything. For more information, see the help pages.

Yourcompany.no membership is for you who need a few more produts, or expect to use them more often.

Member prices on wide product selection

Additional discounts for longer term rental

Other membership benefits soon...

Enter the email address associated with your account, and we’ll email you a link to reset your password.

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All transactions made on the website are checked by Nets. We accept payment by credit card: VISA and Mastercard

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